If you've ever worked in it, you know the hospitality industry is a tough game. You've got to have the patience of Job, nerves of steel, and - most importantly - the inventory that people want. In today's listening test we eavesdrop on a sales encounter that starts off normally, and ends up somewhere else.For best results, we recommend listening to today's dialogue first, and then taking the quiz to gauge your comprehension. If you have questions about the materials after that, you can visit the text section for our line-by-line translation and mouseover popups, or ask questions in the discussion section. If you find yourself missing some of the vocabulary, we've highlighted the most critical words in our vocab section.Good luck!
bb_bermuda
said on September 16, 2008
Nice site and great lesson! I got 8/10 on the quiz. I was tripped up by question 5 and question 10. Not too difficult overall - am kicking myself for getting those wrong.
quatroclik
said on September 21, 2008
The fix for Customer Service is 坏了
Echo
said on September 21, 2008
@bb_bermuda,
I'm sure that you can hardly forget how to ask what kind of beer you have here now, right?:)
欢迎光临 Popupchinese!
--Echo
echo@popupchinese.com
trevelyan
said on September 22, 2008
Thanks quatro. We'll take care of it.
doubt616
said on May 10, 2009
The mp3 download link is not working for this one folks. Woe is me.
Leigh.
Elementary
said on May 10, 2009
@doubt616 - re-uploaded. sorry for the inconvenience. :(
doubt616
said on May 11, 2009
Still no joy I'm sorry to say. But thanks all the same.
trevelyan
said on May 11, 2009
@doubt616 - The picture with the headphones, right? It's working for me right here, right now at least. What exactly is the problem that you're having? Can you try right-clicking and selecting "Save As..." to save the file. Does that work? Your account is supposed to give you access to these files. If you don't have access to ANY of the files on this or any other lessons can you try logging out and then logging in again. This is required after upgrading. If you have access to downloads on other lessons but not this lesson then we have an interesting and unexpected problem. Can you share more details and confirm it isn't the problem listed above (i.e. logging in again doesn't fix it?)
doubt616
said on May 11, 2009
@trevelyan - "Can you try right-clicking and selecting "Save As..." to save the file. Does that work?"
Problem solved! 谢谢你。 Right-clicking did the trick for whatever reason. I did not have to log-in again.
trevelyan
said on May 11, 2009
@doubt616 - sounds like a browser issue. glad to hear there's no serious problem. :)
Kyrie333
said on June 11, 2012
Hey, sorry to be a bother but for some reason I can't get the sound to work on the vocab and flashcard section of this lesson (and the feline one) I tried with a few other lessons to make sure that it wasn't my computer, but the sound works fine on others, but not this one. Can you see if there is anything up with the sound?
achim_boers
said on September 17, 2012
Hi there, tried many ways, but it keeps downloading as just the dialogue....can't find the lesson....Saludos from Madrid...Achim
trevelyan
said on September 18, 2012
@achim_boers,This lesson is a listening test, so there isn't any standalone podcast -- which is why you're having trouble. The lesson is the dialogue. You're supposed to listen to it and then take a shot at the accompanying quiz before looking at the transcript to see what you got wrong and why.We used not to have quizzes bundled with lessons. Now that we've added them to most lessons, we don't do these listening tests as much as before, although we'll still occasionally come out with something if it is a longer dialogue.Best,--david
GemmaD
said on May 17, 2013
I've moved on to other lessons but FYI the fix is static hiss only. I have the lessons subscribed to in iTunes but I also tried the right-click / save-as option but again only static.
dj.parkinson81
said on June 6, 2014
The "popup fix" doesn't work on this one, elementary-customer-service-fix.mp3. I can hear the intro and outro, but in-between it's just static :( ~ Parky
spam
said on February 17, 2015
Just 35 seconds……
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